Frequently Asked Questions
Everything you need to know about your Leonisa shopping experience.
How do I determine my correct size for shapewear and bras?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. We recommend taking current measurements of your bust, waist, and hips, as our high-compression technology may fit differently than standard apparel.
What is your return and exchange policy?
We offer a 60-day return and exchange policy for most items in their original condition with tags attached. For hygienic reasons, certain items like panties and adhesive bras must be unopened and in their original packaging to be eligible for return.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your compression garments or lingerie sooner.
Do you ship internationally?
Yes, Leonisa ships to over 100 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment plans through services like Afterpay and Klarna.
How should I care for my Leonisa garments to ensure they last?
To maintain the elasticity and compression of your garments, we recommend hand washing with cold water and mild detergent. Always air dry in the shade and avoid using bleach or tumble dryers.